This Refund Policy applies to the Market Impact Analysis & Strategic Action Planning Service. By purchasing the service, you agree to the conditions outlined below.
1. General Terms
Because this service includes personalized research, analysis, and strategic planning, all work is delivered digitally and cannot be returned.
For this reason, payments are generally non-refundable, except in the specific cases listed below.
2. Eligibility for a Refund
You may request a refund within 7 days of purchase if the analysis has not yet been started and no personalized materials have been delivered.
A refund may be granted if:
- the consultation or analysis has not been scheduled,
- no custom research or reports have been created,
- no strategic plan or preliminary findings have been sent to you.
To request a refund, email:
[email protected]
Include your name, purchase details, and reason for the request.
3. Non-Refundable Situations
A refund will not be issued if:
- any part of the personalized analysis has already been completed,
- you received research, insights, drafts, or strategic recommendations,
- a consultation session has taken place,
- the service was purchased at a discount or through a special offer,
- the delay or cancellation is due to your schedule or lack of communication,
- you decide not to use the provided materials after they were delivered.
Because this service involves expert time and tailored work, once the process begins, the fee becomes non-refundable.
4. Technical or Access Issues
If you experience technical issues that prevent you from receiving the materials (e.g., email delivery problems), we will resend everything promptly.
If we cannot resolve a technical issue within 72 hours, you may qualify for a full or partial refund.
5. Duplicate or Unauthorized Charges
We will issue a full refund for any:
- duplicate payments,
- accidental double charges,
- verified unauthorized transactions.
6. Refund Processing Time
If your refund request is approved, the refund will be issued to the original payment method within 5–10 business days, depending on your bank or payment provider.
7. Policy Updates
We reserve the right to update or modify this Refund Policy at any time.
Any revisions will take effect immediately once published.